For letting agents

Your staff are already in the property. That visit is the assessment.

Your landlords hold the duty, and you hold the file that proves they have met it. DwellFlow turns a visit you are already making into a named, dated, evidence-backed assessment for every front door on the managed book.

The question you will ask first

Whose assessment is it?

The duty sits with whoever is responsible for the property. For a managed property that is usually the landlord — where the management contract puts safety in your hands, it follows the contract. Either way it sits there whoever holds the phone.

Your staff can survey without the duty moving to you. The person who carries out the survey is named on the assessment as the assessor, with the date, and the documents issue per property: one for your compliance file, one to pass to the landlord the way their gas safety record reaches them today.

What changes is not who is responsible. It is the quality of the evidence they are responsible for — every reading recorded, every finding photographed, every recommendation citing the guidance clause it comes from.

Two ways agencies run it

The landlord does it, or your inspector does.

You buy at the volume rate and decide which way each property runs — per landlord, not per agency. Most agencies run both: some landlords want to do it themselves, some want it handled.

Option A

The landlord does the survey.

You buy assessments at your volume rate.
You offer it to your landlords as part of your service.
The landlord surveys their own property on a phone, guided the whole way — allow thirty minutes to an hour.
Three documents issue, and a copy reaches you automatically.

Your compliance file fills itself, without a chasing email.

Option B

Your inspector does the survey.

You buy assessments at your volume rate.
Your own inspector surveys during a visit already in the diary — the periodic inspection, a check-in, an inventory.
Three documents issue and file themselves against the property.
You download the three PDFs and send the landlord their copy — the way their gas safety record reaches them today.

Your own people did the survey, so you know exactly what the file says, and the landlord does nothing at all.

There is a third way: your landlords buy direct, survey their own property, and send you the three PDFs for your file — the way their gas safety record reaches you today. Talk to us about which fits.

Running a managed book

Import, assign, file, renew.

Import the book from a spreadsheet. Reference, address, postcode, landlord, type, age, saved as a CSV — extra columns ignored, every row checked and previewed before anything is written.
Assign each property to the person already visiting it.Your staff see only the jobs assigned to them; your administrators see the whole book. That is enforced by the database, not by the screen, so it cannot be got round.
Three documents file against the property. The assessment for the file, a sheet the tenant can be handed, and the written scheme of control that ACoP L8 also asks for and that almost nothing else in this market produces.
Every assessment sets its own reassessment date. Derived from what the property is rather than a default — a mains-fed house with nothing stored comes round far less often than one with a loft tank and a vented cylinder.
Recommendations are chased for you. Each one carries a date. What was done — or why it is waiting — is recorded against the property, and a reminder email goes a week before each date and the day after it passes.
No charge per user. You pay per property assessed. Adding staff and holding properties in the system cost nothing.

Read one before you decide anything.

Two complete assessments of two fictional properties, produced by the same software every customer uses. Free, no account. Put one beside what your landlords hand you now.

Read a full report

Tell us the size of the book.

The price comes back the same working day. Prices include VAT at 20%; our registration number is awaited from HMRC and a full VAT invoice follows the moment it arrives. Above five hundred properties we would rather walk you through a live assessment and the import first.

Get a price